We’re here to help. Choose the most relevant email below so your request reaches the right team quickly. We aim to respond within 48–72 business hours (business days). Please write from your registered email where possible.
General Support
- Email: contact@rewardscentre.in
For account help, basic questions, feature requests, or anything not covered below.
Payouts & Withdrawals
- Email: payouts@rewardscentre.in
For ₹500 threshold withdrawals, payment status, UPI/bank issues, and corrections to payout details.
Privacy & Data Requests
- Email: privacy@rewardscentre.in
For access, correction, deletion requests, or questions about how we handle your data.
Grievance Officer
- Email: grievance@rewardscentre.in
For unresolved concerns or formal complaints after you’ve contacted support.
Partnerships & Collaborations
- Email: partners@rewardscentre.in
For brand tie-ups, coupon promotions, or community collaborations.
Press & Media
- Email: press@rewardscentre.in
For interviews, statements, or media-related queries.
What to include in your email (speeds up resolution)
- Your user ID (and registered email)
- Topic (e.g., payout, account, privacy)
- Clear description of the issue or request
- Relevant details: date/time of problem, screenshots (if any)
- For payout queries: requested amount, request date, UPI reference (if available)
Business Hours & Response Time
- We typically reply within 48–72 business hours.
- During holidays or high-volume periods, replies may take longer—but we’ll do our best to update you.
Quick Tips
- Check the How It Works and FAQ pages for instant answers.
- Keep your UPI ID and name accurate to avoid payout delays.
- For privacy requests, email from your registered address so we can verify faster.
If you’re not sure which email to use, write to contact@rewardscentre.in and we’ll route it internally.