Last updated: 07-September-2025
Rewards Centre (“we”, “us”, “our”) respects your privacy and protects personal data with care. This Privacy Policy explains what we collect, why we process it, how we keep it safe, how long we retain it, who we share it with, and what rights you have. It applies to our website, app and related services.
Key Facts About Our Service (for context)
- Faucet: ₹0.30 per claim, once every 15 minutes (cooldown enforced).
- Referral: single-level 5% on each referral claim (₹0.015 per referral claim), lifetime for direct invites only.
- Coupons: fixed, rule-based promotional codes; no lucky draw or chance elements.
- Wallet: a rewards ledger (no user top-ups, no P2P transfers).
- Withdrawals: request at ₹500; admin reviews, pays via UPI/bank, and updates status.
Who This Policy Covers
- Visitors, registered users, referral invitees and payout recipients who use our website/app, blog, FAQs or support channels.
- By using Rewards Centre, you agree to this Privacy Policy.
What Personal Data We Collect
A) Account & Contact
- Name and email address.
- Password (stored in hashed form).
- Optional mobile number (only if you provide it).
B) Payout & KYC (when you request withdrawal)
- UPI ID and account-holder name match.
- PAN only if required for risk, tax or compliance.
- Withdrawal history and payout status (timestamps, method, references).
C) Usage & Device (security and anti-fraud)
- IP address and approximate location (city/region).
- Device/browser details (OS, version), timestamps, event logs.
- Referral link attribution (which invite generated a signup/claim).
D) Cookies & Similar Technologies
- Essential cookies: sign-in session, CSRF/security, rate-limits (required for core features).
- Analytics cookies (consent-based): performance metrics, error diagnostics, aggregate usage.
- Promotional/affiliate cookies (consent-based): campaign attribution during promotions.
We do not seek sensitive personal data unless clearly required for fraud control or legal compliance.
Why We Use Your Data
- To run core features: faucet, referral, coupons and the rewards ledger.
- To process withdrawals at ₹500 and update payout status.
- To detect and prevent abuse (multi-accounting, bots, VPN/proxy, emulators, automation/scripts).
- To secure accounts and send essential service communications.
- To improve performance and provide support (non-essential analytics only with consent).
- To meet legal, accounting and tax obligations.
Lawful Bases For Processing
- Contract / Service necessity: to provide the service and pay rewards/payouts.
- Consent: for non-essential cookies, optional marketing and certain optional data.
- Legitimate interests: platform security, fraud prevention, service quality (balanced with your rights).
- Legal compliance: record-keeping, audits and responses to lawful requests.
You may withdraw consent for non-essential processing (e.g., analytics cookies) at any time.
Your Choices For Cookies
- Essential cookies are required for login and security and cannot be switched off in our systems.
- Analytics and promotional cookies run only with your consent (where applicable).
- You can block or delete cookies in your browser; blocking essential cookies may impair key features.
Sharing & Disclosure
We do not sell personal data. We share limited data only as necessary, under contractual safeguards:
- Payout/banking processors (to complete UPI/bank payments).
- Analytics and error monitoring providers (consent-based).
- Security/anti-fraud vendors (to protect accounts and prevent misuse).
- Customer-support tools (to manage and respond to your requests).
- Law enforcement/regulators (when required by applicable law).
International Transfers
Some providers or servers may be located outside India. When data is transferred internationally, we protect it through contractual clauses and technical safeguards consistent with applicable law.
Retention (How Long We Keep Data)
- Account/profile data: while your account is active, and typically 12–24 months after closure for support/disputes.
- Payout/transaction records: kept for legal/accounting periods (often 3–7 years).
- Logs/security data: retained only as long as necessary for security and integrity.
When the purpose ends and law permits, we delete or de-identify data.
Security Measures
- Encryption in transit and/or at rest where appropriate.
- Access controls and least-privilege practices for staff and systems.
- Continuous monitoring and fraud-prevention checks.
No online system is 100% secure, but we implement commercially reasonable safeguards and limit access to authorised personnel.
Your Rights
Subject to applicable law, you may:
- Access your data (request a copy).
- Rectify inaccurate or incomplete data.
- Delete your data (subject to legal/fraud-prevention holds).
- Restrict/Object to certain processing where applicable.
- Withdraw consent for non-essential cookies/marketing at any time.
To exercise rights, email privacy@rewardscentre.in or grievance@rewardscentre.in. We may need to verify your identity before acting.
Children’s Privacy
Our services are intended for users aged 18+. If you believe a minor has provided personal data, contact us and we will take appropriate action.
Third-Party Links
Our blog/FAQs may link to external sites. Their privacy policies and terms govern their services; please review them separately.
Changes To This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above shows the current version. For material changes, we may also display a notice on our site or contact you by email.
Contact & Grievance
- General Support: contact@rewardscentre.in
- Payouts: payouts@rewardscentre.in
- Privacy Queries: privacy@rewardscentre.in
- Grievance Officer: grievance@rewardscentre.in
- Postal Address (optional): [Your official address]
We aim to respond within 48–72 business hours. For payout matters, include your user ID and UPI reference for faster resolution.
One-Minute Summary (Quick Reference)
- We collect only what’s necessary: account details, payout info, security logs, and consent-based cookies.
- Payouts require UPI ID + name match; PAN is requested only if needed for risk/tax/compliance.
- Referral is single-level 5% (₹0.015 per referral claim). The “wallet” is a rewards ledger—no user top-ups.
- We do not sell data; limited sharing occurs with payout, analytics, security and support vendors.
- You can access, correct, delete, or opt out of non-essential cookies anytime—email privacy@rewardscentre.in or grievance@rewardscentre.in.